Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. Please read this policy carefully.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you subscribe to our newsletter, fill out a contact form, or make a reservation.
  • Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. We collect this information through cookies and other tracking technologies.
  • Device Information: This includes information about the device you use to access our website, such as your IP address, browser type, and operating system.

2. How We Collect Information

We use the following methods to collect your information:

  • Directly from You: We collect information directly from you when you provide it to us, such as when you fill out a form or make a reservation.
  • Automatically: We collect information automatically through cookies and other tracking technologies when you use our website.

3. Use of Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to provide you with the services you request, such as processing reservations and responding to inquiries. We also use your information to improve our website and services.
  • To Communicate with You: We use your information to communicate with you about our products, services, and promotions. This may include sending you newsletters, marketing emails, and other information that may be of interest to you.
  • To Personalize Your Experience: We use your information to personalize your experience on our website, such as by showing you content that is relevant to your interests.
  • To Analyze Website Usage: We use your information to analyze how our website is used, such as by tracking the pages that are visited most often. This information helps us to improve our website and services.
  • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to a subpoena or court order.

4. Sharing of Information

We may share your information with the following third parties:

  • Service Providers: We share your information with service providers who help us to operate our website and provide our services, such as hosting providers, email marketing providers, and payment processors.
  • Business Partners: We may share your information with our business partners, such as hotels within Salgados Algarve Resort, to provide you with the services you request.
  • Legal Authorities: We may share your information with legal authorities if we are required to do so by law or legal process.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to remember your preferences, track your usage of our website, and personalize your experience.

You can control cookies through your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your information when it is transmitted over the internet.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. When we no longer need your information, we will securely delete it.

8. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Deletion: You have the right to have your personal information deleted in certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at dpo@highgateportugal.pt.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at dpo@highgateportugal.pt.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: [Insert Contact Information]

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles.